The annual ACM Survey is the only benchmarking data captured about online community professionals in the APAC region. Download the 6th annual report below.

Launched in 2015, the annual ACM State of Community Management Survey is the only benchmarking data captured about online community management in Australasia. The survey is a resource for community managers (both professional and volunteer), recruiters and employers, journalists and media, policy makers, researchers and anyone looking to improve their understanding of online community management as a field of work in Australia.

The 2022 ACM State of Community Management report addresses:

• The demographics of Australian online community managers

• Their working conditions and contexts

• Their toolsets and industry relationships

• The nature of the communities they build and oversee

• How community management is framed and integrated into Australian businesses and organisations

• Key challenges and concerns for community practitioners

• Moderation challenges and practices

• Future trends

Download your free copy today and improve your understanding of online community management in Australia.