Growing & supporting
community practitioners
Research
2024 State of Community Management Report
The latest State of Community Management Report, benchmarking community management practice in Australia and New Zealand.
Data includes:
the industries investing in communities;
community salaries and budgets;
which platforms are in decline or growing;
the economic impact of communities;
how community practitioners sre measuring ROI;
the financial impact of community for organisations;
top issues in moderating online communities;
future trends... and much more.
The 2024 Report is made possible with the support of Khoros. Thanks to our additional sponsors, the Digital Ethnography Research Centre and Quiip.
State of Community Management Reports: AU & NZ
State of Community Management Report 2023
State of Community Management Report 2022
State of Community Management Report 2021
State of Community Management Report 2020
Industry Snapshots
CM Snapshot: Startup Space 2024
2024 follow up snapshot of community building and management practice in the startup space across Australia and New Zealand.
CM Snapshot: Startup Space 2023
First ever snapshot report of the realities of community building and management practice within the startup space across Australia and New Zealand.
CM Snapshot: Mental Health Communities
Inaugural snapshot report into the realities of online community building and management practice within mental health communities across Australia and New Zealand.