Growing & supporting
community practitioners
Research
2023 State of Community Management Report
The 7th annual State of Community Management Report, benchmarking community management in Australia and New Zealand.
Data includes:
the industries investing in communities;
community salaries and budgets;
which platforms are in decline or growing;
the economic impact of communities;
how community practitioners sre measuring our ROI;
the financial impact of community for organisations;
top issues in moderating online communities;
future trends... and much more.
State of Community Management Reports: AU & NZ
State of Community Management Report 2022
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
State of Community Management Report 2021
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
State of Community Management Report 2020
Annual, benchmarking data about communities and community management practice across Australia. Utilised by community professionals, employers, policy-makers & researchers.
Community Management Snapshots
CM Snapshot: Startup Space 2024
2024 follow up snapshot of community building and management practice in the startup space across Australia and New Zealand.
CM Snapshot: Startup Space 2023
First ever snapshot report of the realities of community building and management practice within the startup space across Australia and New Zealand.
CM Snapshot: Mental Health Communities
Inaugural snapshot report into the realities of online community building and management practice within mental health communities across Australia and New Zealand.