Entrepreneurial Moderation: Turning Volunteer Work into Career Capital
MIT researcher Anna Gibson shares initial findings around the idea of ‘entrepreneurial moderation’ - the translation of volunteer moderation into valuable career capital.
Creating Safety When People Are In Crisis
Crisis is on the rise and will inevtiably rear its head in communities of all kinds. Serena Snoad offers an expert guide in how to navigate and manage when members present in crisis.
Moderating Australia's Indigenous Voice Referendum
Front line experts discuss the lessons learned from moderating online discussions around Australia’s Voice referendum in 2023 and beyond.
Embracing Neurodiversity in Community Management
Leading neurodivergent community experts share what to consider when working with neurodiverse users.
Everything in Moderation: Ben Whitelaw
We spoke to the founder of the Everything in Moderation newsletter, Ben Whitelaw, about the trends he’s seeing in moderation globally and what he’s learned moderating in news.
Building a moderation movement
How do we go about raising the status of moderation in the commercial and public spheres?
How to manage burnout & vicarious trauma
Practical strategies for moderators to tackle burnout and vicarious trauma.
Child safety awareness for moderators
How to integrate child safety awareness into governance and moderation practices.
Social Media Code Adopted
Australia’s eSafety Commissioner has registered the new Social Media Services Code, under the Online Safety Act 2021.
Tips for Moderating LGBTQIA+ Friendly Spaces
Online community architect and community health researcher Samantha "Venia" Logan shares her tips for moderating LGBTQIA+ safe spaces.
Securing institutional support for moderators
As moderation is increasingly recognised as critical digital labour requiring structural support, how can organisations rise to this challenge?
How do we get people to care about moderation?
How we can get ordinary people to understand and care about moderation.
Moderating communities of practice
Gemma Jamison of Higher Logic shares tips and insights from the front line of moderating online communities of practice.
Online Safety Act: what it means for community managers
Australia’s new Online Safety Act will mean new responsibilities for community professionals, and new requirements for anyone creating new social platforms or technologies.